IT Help Desk and Support in New Westminster

Law offices and clinics carry confidentiality obligations that shape how support is allowed to happen. Remote access needs to be controlled and logged, and nobody should be casually browsing client or patient files to fix a printer.

What is included

Device setup, management, patching, and encryption
Microsoft 365 or Google Workspace administration
Staff onboarding and offboarding
Monitored cloud backup, tested rather than assumed
Same-day response, from a person rather than a queue

Full detail on this service is on the it help desk and support page.

Where we work in New Westminster

Downtown and Columbia Street
Sapperton and the health precinct
Uptown and Twelfth Street
Queensborough
Brow of the Hill

Law firms and notaries, medical and allied health clinics, accounting, nonprofits, civic and community organisations, and independent retail.

The New Westminster-specific part

If you handle client files or patient records, the questions that matter are boring and specific. Where does the data actually live? Who can see it? What happens if a laptop goes missing on the SkyTrain? We answer those in writing, set up the controls to match, and document it, which is also most of what a cyber-insurance application is asking for.

For the wider picture of how we work across the city, see managed IT in New Westminster.

In short

IT Help Desk and Support for New Westminster businesses, starting at one user.
Day-to-day IT support for small teams: devices, accounts, patching, backups, and a real person who answers when something breaks.
A flat $199 Solo plan for one person, or $125 per user per month from two, month to month.

IT Help Desk and Support in New Westminster