Managed IT Services in New Westminster, BC

New Westminster punches above its size for professional services. The courthouse anchors a real cluster of law firms downtown and along Columbia Street, Royal Columbian and the Sapperton health precinct pull in clinics and practitioners, and the uptown blocks hold a lot of long-standing small businesses.

Legal and healthcare offices carry confidentiality obligations that make sloppy IT a genuine liability. We handle the controls that keep client and patient information where it belongs, without turning your day into a security lecture.

What we handle for New Westminster businesses

The same flat, per-user service everywhere we work. No minimum team size, no long contract. A one-person business is a flat $199 a month, and pricing is $125 per user per month from two people up.

Managed IT and help desk. Devices, accounts, patching, backups, and a technician to call.
Microsoft 365 and Google Workspace. Set up properly, secured, and administered.
Security essentials. MFA, endpoint protection, encrypted backups, and cyber-insurance readiness.
Networking. Wi-Fi that reaches, plus guest and segmented networks.
Automation. The repetitive parts of your week, handled without you.
Data and reporting. Power BI dashboards built on the numbers you already have.

How this works in New Westminster

IT Help Desk and Support

Law offices and clinics carry confidentiality obligations that shape how support is allowed to happen. Remote access needs to be controlled and logged, and nobody should be casually browsing client or patient files to fix a printer.

Detail on the it help desk and support page.

Cybersecurity and Cyber-Insurance Readiness

If you hold client files or patient records, the questions that matter are specific: where does the data live, who can reach it, and what happens if a laptop goes missing on the SkyTrain. We answer those in writing, which is also most of an insurance application.

Detail on the cybersecurity and cyber-insurance readiness page.

Business Wi-Fi and Networking

Downtown and uptown New West have a lot of older buildings with thick walls and unpredictable layouts. Clinics in particular need reliability rather than raw speed, because a practice-management system that drops mid-appointment costs a patient slot.

Detail on the business wi-fi and networking page.

Business Automation and AI

Law offices and clinics share a bottleneck at intake. Client or patient details get collected, then re-entered into two or three systems by hand. Automating intake usually gives back more hours than anything else we could build for you.

Detail on the business automation and ai page.

Power BI Dashboards and Business Reporting

Law firms want realisation and work in progress. Clinics want chair or room utilisation, no-show rates, and billing that has not been submitted. Both are the kind of number that quietly decides whether a good year happens.

Detail on the power bi dashboards and business reporting page.

Where we work in New Westminster

Downtown and Columbia Street
Sapperton and the health precinct
Uptown and Twelfth Street
Queensborough
Brow of the Hill

Law firms and notaries, medical and allied health clinics, accounting, nonprofits, civic and community organisations, and independent retail.

The New Westminster-specific part

If you handle client files or patient records, the questions that matter are boring and specific. Where does the data actually live? Who can see it? What happens if a laptop goes missing on the SkyTrain? We answer those in writing, set up the controls to match, and document it, which is also most of what a cyber-insurance application is asking for.

In short

A flat $199 Solo plan for one person, or $125 per user per month from two.
Same-day response, from a technician rather than a queue.
Month to month. No lock-in.
Serving New Westminster and the wider Lower Mainland.

Questions from New Westminster businesses

Where does our client data actually live?

It should be a question with a written answer, and for most practices here it is Canada. We document where each system stores data, which matters for both your own obligations and the due diligence a regulator or insurer may ask you to demonstrate.

What happens if a laptop goes missing on the SkyTrain?

If it was set up properly, very little. Full disk encryption makes the data unreadable, the device gets wiped remotely, and the account gets its sessions revoked. The difference between an incident and a notifiable breach is usually decided months earlier, at setup.

Do we have to tell anyone if there is a breach?

It depends which law applies. BC PIPA requires reasonable security but does not currently require you to report a breach, though the Privacy Commissioner recommends doing so voluntarily. PIPEDA does require it where it applies, along with a two-year record of every breach. Your College, Law Society or insurer may require more. We are not lawyers, and we build the logging and documentation that makes answering those questions possible.