Data and reporting
You already have the data. We turn it into something you actually look at.
Most small businesses are sitting on years of useful data and cannot get a straight answer out of it. The numbers are in the accounting system, the job system, a scheduling tool, and four spreadsheets that only one person understands.
So the monthly report becomes an afternoon of copying and pasting, and by the time it exists it is already out of date. Decisions get made on gut feel instead, which works until it does not.
What we build
- Power BI dashboards that refresh on their own
- Reporting pulled straight from your systems, not retyped
- Databases and SQL work, including tidying up data that grew organically
- Microsoft Fabric when several systems need to come together in one place
- Power Apps: small internal apps to replace spreadsheets and paper forms
- Scheduled reports delivered to an inbox on a Monday morning
Dashboards you actually look at
The test of a dashboard is not whether it is impressive. It is whether anyone opens it twice. So we start from the decisions you need to make, not from the data that happens to be available.
For a trades business that usually means job profitability, quote-to-win rates, and who is booked next week. For a clinic it is chair or room utilisation, no-show rates, and billing that has not been submitted. For a professional firm it is realisation, work in progress, and which clients are quietly unprofitable.
The plumbing behind it
Dashboards are the visible part. Most of the work is underneath: getting data out of systems that were not designed to share it, cleaning up records that have drifted over the years, and building something that keeps refreshing without anyone touching it.
That is ordinary database and SQL work. It is unglamorous and it is where the reliability comes from. A dashboard that needs manual updating is just a spreadsheet with better fonts.
When one dashboard is not enough: Microsoft Fabric
Most small businesses are well served by Power BI on its own. But there is a point where you outgrow a single dashboard: the numbers live in five different systems, the volume is getting large, or you want one tidy place that everything feeds into rather than a collection of separate reports.
That is what Microsoft Fabric is for. Think of it as the layer underneath the dashboards: one home for all your data, pipelines that pull it in and keep it current, and Power BI sitting on top as the part you actually look at. It is the same Microsoft world your email and files already live in, so it fits rather than bolts on.
We will be straight with you about when it is worth it. Fabric is billed for the capacity it runs on, so it earns its place once you have real data to bring together, and not before. If a single Power BI file still does the job, that is what we will build.
Power Apps: replacing the spreadsheet nobody likes
Almost every small business has one. A shared workbook doing a job it was never meant to do, that breaks when two people open it, and that one person maintains out of obligation.
Those are usually a good fit for a small internal app: a job sheet, an inspection form, a request or approval flow, an equipment log. It works on a phone, it validates what people type, and the data lands somewhere structured rather than in a cell someone can overwrite. That also means it can feed the dashboards directly.
Why an IT provider does this
Reporting needs access to your systems, your identity setup, and your data, which is exactly the layer we already run. Bringing in an outside analytics consultant usually means a project to grant access, a project to build the thing, and then nobody to maintain it when a system changes.
Because we are already in there, the dashboard keeps working. When your accounting package changes or someone renames a field, that is our problem rather than yours.
What this costs
Standard reporting is included on Complete at $175 per user per month. Custom Power BI dashboards, built around your business and maintained as your systems change, are included on Complete + Automation at $225.
Bigger pieces of work, like consolidating several systems or building a set of apps, are quoted as fixed-scope projects so you see the number before anything starts. Ongoing upkeep then sits inside your monthly plan, which is the part that stops a dashboard rotting six months after it is built. See pricing, or ask during the free check.
Related services
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