Managed IT Services in Vancouver, BC

Vancouver runs on small teams. A ten-person agency in Gastown, a law office off Howe Street, a clinic on West Broadway, a startup renting six desks in Mount Pleasant. None of them have an IT department, and most do not want one.

That is the gap we fill. We handle the laptops, the Microsoft 365 or Google Workspace tenant, the backups, the security controls your insurer asks about, and the tickets nobody else wants to own. You get one flat price per person and a technician who answers.

What we handle for Vancouver businesses

The same flat, per-user service everywhere we work. No minimum team size, no long contract. A one-person business is a flat $199 a month, and pricing is $125 per user per month from two people up.

Managed IT and help desk. Devices, accounts, patching, backups, and a technician to call.
Microsoft 365 and Google Workspace. Set up properly, secured, and administered.
Security essentials. MFA, endpoint protection, encrypted backups, and cyber-insurance readiness.
Networking. Wi-Fi that reaches, plus guest and segmented networks.
Automation. The repetitive parts of your week, handled without you.
Data and reporting. Power BI dashboards built on the numbers you already have.

How this works in Vancouver

IT Help Desk and Support

Most downtown teams are split across an office, a home desk, and somewhere with good coffee. That makes support a remote-first job. If your provider has to visit to fix things, you are paying for travel time across the Cambie bridge rather than for the fix.

Detail on the it help desk and support page.

Cybersecurity and Cyber-Insurance Readiness

When half the team works from home, the office firewall stops being the thing protecting you. The device and the login become the perimeter. That is a different security model from the one most small businesses set up five years ago and never revisited.

Detail on the cybersecurity and cyber-insurance readiness page.

Business Wi-Fi and Networking

Heritage conversions in Gastown, Railtown, and Yaletown look wonderful and fight Wi-Fi at every turn. Brick, plaster over lath, and the odd bit of foil-backed insulation eat signal. Coverage here has to be planned rather than guessed at with one router in the middle.

Detail on the business wi-fi and networking page.

Business Automation and AI

Agencies and studios lose an astonishing number of hours to proposals, timesheets, and client status reports. All three follow the same shape every time, which makes them close to ideal candidates. Most agencies we talk to have simply never had anyone offer.

Detail on the business automation and ai page.

Power BI Dashboards and Business Reporting

Agencies and consultancies almost always want the same two numbers and almost never have them to hand: which projects are actually profitable, and how much of the team's time is billable. Both usually exist already, scattered across a time tracker and an accounting package.

Detail on the power bi dashboards and business reporting page.

Where we work in Vancouver

Downtown and the West End
Gastown, Yaletown, and Coal Harbour
Mount Pleasant and the Broadway corridor
Kitsilano and Point Grey
East Vancouver and Marine Drive

Creative and marketing agencies, funded startups, law and accounting firms, medical and dental clinics, architecture studios, and nonprofits.

The Vancouver-specific part

Two things come up constantly here. First, older buildings. Heritage conversions in Gastown and Railtown look great and have wiring that predates Wi-Fi 6, so coverage needs planning rather than a router from a big-box store. Second, hybrid work. Most Vancouver teams we meet are split across an office, home, and a coffee shop, which makes device management and MFA the difference between fine and a very bad week.

In short

A flat $199 Solo plan for one person, or $125 per user per month from two.
Same-day response, from a technician rather than a queue.
Month to month. No lock-in.
Serving Vancouver and the wider Lower Mainland.

Questions from Vancouver businesses

Do you come on site downtown, or is everything remote?

Most work is remote, which is why response times hold. We come on site when the problem is physical: a failed switch, a new office, a Wi-Fi survey. Downtown parking and loading access get arranged in advance rather than billed to you as travel time.

Our office is a heritage conversion and the Wi-Fi is unreliable. Is that fixable?

Usually, and rarely by buying a better router. Brick, plaster and old steel absorb signal in ways drywall does not, so the fix is placement and cabling rather than power. A short survey tells you where access points actually need to go before anything is bought.

Half our team works from home. Does that change what we need?

It changes the priorities. Device management and multi-factor authentication matter more than office infrastructure, because the perimeter is now wherever your staff are. It also changes your insurance answers, since remote access is one of the questions underwriters ask about directly.