Enterprise-grade IT and automation for small teams.
We’re the outside IT team for Lower Mainland startups and small businesses. We keep your tech running, get you secure and insurable, and automate the busywork. Big-firm service, minus the wait.
Free 30-minute check • No pitch, no obligation • Serving the Lower Mainland
- From 1User. Solo plan, $199 flat.
- $125Starting price, published below
- 30 daysNotice. Month to month.
- VancouverBased here, serving the Lower Mainland
Why teams choose Brevity.Tech
Fast & human
Talk to a real person who actually answers. Response times we put in writing.
Flat & transparent
One price per person. Projects quoted up front. No surprise invoices, ever.
Automation built in
We don’t just keep your IT running. We help make your business run itself.
Everything an IT department should do. Plus the part most of them skip.
Managed IT & Helpdesk
Everyday support, plus everything behind it: device setup, Microsoft 365 or Google Workspace, onboarding and offboarding, patching, backups. And a real person when something breaks.
Windows Server & Infrastructure
The server your business runs on, looked after properly. Active Directory, file servers, secure remote access, tested backups, and a straight answer on whether you still need a server or belong in the cloud.
Networking Essentials
Wi-Fi that just works. Mesh coverage, guest and segmented networks, and an end to the dead zones and drop-outs that kill your afternoon.
Managed Security Essentials
The security that actually matters for a small team: MFA, endpoint protection, encrypted backups, password managers, and getting you ready for cyber insurance. For deep audits, we bring in trusted specialists.
Automation & AI
We find the repetitive work and automate it. Quotes, scheduling, invoicing, follow-ups, reporting. We also build small internal apps with Power Apps to replace the spreadsheets and paper forms nobody likes.
Data & Reporting
You already have the data. We turn it into Power BI dashboards you actually look at, so decisions stop being guesswork. Numbers pulled straight from your systems, refreshed on their own. When you outgrow a single dashboard, we build it on Microsoft Fabric.
The tools you already use, fully managed
- Microsoft 365
- Google Workspace
- Windows & Apple
- Slack & Zoom
- QuickBooks
- Line-of-business apps
The busywork, handled while you sleep.
We wire your tools together so the repetitive stuff runs itself. A few of the things we set up:
- New invoice → reminder sent and your books updated, automatically.
- New hire → laptop provisioned and the right accounts granted on day one.
- Every Monday → your reports built and in your inbox before coffee.
Small things, every day. They add up to hours back every week.
See what we’d automate first →
Two kinds of teams. One IT partner.
Small businesses
Law, accounting, clinics, engineering and architecture, agencies, real estate, trades. You get reliable IT, security that keeps you insurable, and a bill you can predict.
Funded & scaling startups
SaaS, AI, cleantech, biotech, gaming. We handle device management, Google Workspace or Microsoft 365 security, and the IT work a founder shouldn't be stuck with. We move as fast as you do.
From first call to fully handled.
Four steps. No jargon, no surprises.
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1
Free check
A free 30-minute look at your setup. We flag what's solid, what's risky, and what to automate first.
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2
Your plan
A clear, flat quote. Pick a tier. No pressure and no lock-in.
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3
Onboarding
We set up your devices, security, and backups, then move you over with as little disruption as possible.
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4
We run it
Day-to-day support, proactive fixes, and automation that keeps paying off.
Simple pricing, published in full.
In CAD, month to month. A one-person business has its own flat plan. From two people, you pay per person and only for the seats you use.
Solo
Managed device, Microsoft 365 or Google Workspace, security set up properly, backups, and same-day help when you need it. One person, one simple price.
Growing past one person? Pay per person, from two people up:
Two to five people, nothing complicated.
- Same-business-day response
- Login security and device protection, set up at onboarding
- Support for the network you already have
Most firms and funded startups. Your full IT department.
- Two-hour response. Thirty minutes if you are down.
- Security managed by us, and we make you insurance-ready
- One automation a year, plus reporting on your IT
Teams losing hours a week to repetitive work.
- Everything in Complete
- One automation a quarter, plus an internal app to replace a spreadsheet
- Power BI dashboards built on your business numbers
In every plan, at every price
- Unlimited help desk, no per-ticket charges
- Microsoft 365 or Google Workspace administration
- Device setup, patching, and encrypted cloud backup
- Staff onboarding and offboarding
- Solo plan for one person, per-user from two
- Month to month
Full feature comparison
| Feature | Foundation · $125 | Complete · $175 (most popular) | Complete + Automation · $225 |
|---|---|---|---|
| Best for | Two to five people, nothing complicated | Most firms and funded startups. Your full IT department. | Teams losing hours a week to repetitive work |
| Everyday support | |||
| Response time, in writing | Same business day | Two business hours. Thirty minutes if you are down. | Two business hours. Thirty minutes if you are down. |
| Hours covered | 8:30 to 5:00, Monday to Friday | 8:30 to 5:00, plus an emergency line for outages | 8:30 to 5:00, plus an emergency line for outages |
| On-site visits | $150/hr when you need one | Two a year included for teams of three or more, otherwise $150/hr | Two a year included for teams of three or more, otherwise $150/hr |
| Devices per person | Up to two | Up to three, plus phones | Up to three, plus phones |
| Who keeps an eye on it | You call us when something breaks | We review your setup quarterly and fix things before you notice | We review your setup quarterly and fix things before you notice |
| Security | |||
| Login security and device protection | Set up once at onboarding, then yours to run | Set up, monitored, and fixed by us | Set up, monitored, and fixed by us |
| Cyber-insurance readiness | Not included | We fill in your insurer's questionnaire with you and put the controls in place | We fill in your insurer's questionnaire with you and put the controls in place |
| Wi-Fi and network | We support the network you already have | We design it, including a separate network for guests | We design it, including a separate network for guests |
| Automation and data | |||
| Automations built for you | Not included | One a year, built and maintained | One a quarter, built and maintained |
| Internal apps to replace a spreadsheet | Not included | Not included | One a year, built and maintained |
| Reporting on your IT | Not included | Monthly for teams of three or more: tickets, devices, patching, backup tests. Quarterly below that. | Monthly for teams of three or more: tickets, devices, patching, backup tests. Quarterly below that. |
| Dashboards on your business numbers | Not included | Not included | Built around your numbers, and kept working when your systems change |
| Money and terms | |||
| Plans and team size | One person? The Solo plan is $199 a month, flat. From two people, these per-user plans apply. No minimum monthly spend on top of the per-user price. | ||
| Contract | Month to month, 30 days' notice. | ||
| One-time onboarding | $750 to $1,500, depending on how much needs untangling. It pays for real work: documenting what you have, enrolling and securing every device, taking over your Microsoft 365 or Google Workspace, and setting up backups and login security. It is not a signup fee. We waive it if you start on a 12-month term. Month to month is always available; the choice is yours. | ||
| What costs extra | Anything outside this table, at $150/hr. Hardware, software licences, and internet at cost with no markup. Projects are quoted as fixed scope before we start. | ||
| If you leave | We hand over your accounts, passwords, and documentation. No exit fee. | ||
What would this cost us?
No email required. The number is the number.
6 people on Complete. That is $12,600 a year. One-time onboarding is $750 to $1,500, or waived on a 12-month term.
Add-ons
- Onboarding / setup: $750–$1,500 one-time, or waived if you start on a 12-month term
- Projects (network/Wi-Fi build, migration, insurance-readiness hardening): fixed-scope quote
- Extra automation or AI build: $1,500–$3,000 fixed scope, on top of the automations your plan already includes. We maintain it as part of your plan, not a separate monthly fee.
- Startup Launch Stack (Workspace/M365 + device management + security essentials + core automations): setup fee + per-seat
- Out-of-scope / fractional IT: $150/hr
Flat pricing. No surprise invoices. Want to talk it through first? Get your free check.
Straight talk about what we do
What we are
- Your outsourced IT department
- Managers of the security that keeps you insurable: login security, device protection, backups, and password managers
- Small-office networking, including Wi-Fi and separate guest networks
- Builders of automation, internal apps, and reporting
What we're not (we partner instead)
- Not a deep-security lab. Penetration tests, formal audits, and incident forensics go to a vetted specialist, and we coordinate it so you are not managing two vendors
- Not enterprise network engineers. We handle multi-office, guest and segmented Wi-Fi. Data-centre-scale builds we refer out
- Not a body shop selling hours. Hourly exists only for rare out-of-scope work. Everything normal is in your flat plan
Why a small team gets treated differently here.
Most IT providers are built for companies of ten to a hundred people. That is a real business, and it shapes their minimum, their pricing, and how fast you get a reply. We built ours around smaller teams instead.
- Are we too small for you?
- Not at all. A one-person business has its own flat plan at $199 a month. From two people up, you pay per seat, and the bill moves the month you add or drop someone. Most providers will not take you below ten or twenty people.
- What is this actually going to cost?
- The whole thing is on this page: the per-user price, the hourly rate, the onboarding range, and what is excluded. Compare it against anyone before you talk to us.
- Who will I actually be dealing with?
- The same person who set your systems up. Not a rotating queue, and not a different technician each time.
- Do you do more than keep the lights on?
- Half of what we do is keeping IT running. The other half is removing work: dashboards on numbers you already have, small apps to replace the spreadsheet nobody likes, and automations in between. Ask any provider to show you one they have actually built.
- What will you say no to?
- Penetration tests, formal audits, and enterprise network builds go to specialists we trust. We will tell you that on the first call, not in the third month.
Questions people ask before the call.
Do I need a long contract?
No. Month to month is the default, and you stay because it works, not because you're stuck. If you would rather commit to a year, we waive the onboarding fee in exchange. Your call.
What if I already have someone doing IT?
That's fine. We can back them up or take it all on. The free check tells us which makes sense for you.
How fast do you actually respond?
Your response times are written into your plan. And you'll always reach a real person, not a ticket queue.
Is switching providers a pain?
We handle the move. Devices, security, backups, and accounts get set up and migrated with as little disruption as possible.
Where does my data live?
We keep your data in Canada wherever we can, and we'll always tell you exactly where things sit.
What don't you do?
We're not a deep-security lab or an enterprise network shop. For penetration tests, SOC 2 audits, and big network builds, we bring in vetted specialists.
Straight answers, no pitch.
The questions small businesses actually ask us, written down properly.
- The offboarding checklist most small businesses skip What to shut off when someone leaves, in what order, and what to keep.
- Microsoft 365 or Google Workspace for a BC small business (2026) Both are good. Here is the short list of things that should actually decide it.
- What managed IT actually costs in Vancouver in 2026 2026 per-user rates, hourly rates, onboarding fees, and the things that quietly move the price.
Let’s make your tech boring. In the best way.
Get a free 30-minute check. We’ll tell you what’s solid, what’s risky, and what we’d automate first. No pitch. No obligation.
Serving startups and small businesses across the Lower Mainland.
Prefer email? Reach us at contact@brevitytech.ca.