Managed IT Services in Burnaby, BC

Burnaby is quietly one of the busiest business cities in the province. Metrotown and Brentwood are full of professional offices, Still Creek is packed with studios and post-production, and the Lake City and Glenlyon parks run everything from labs to distribution.

Those are very different IT problems in the same city. We manage the boring, essential parts for all of them: devices, accounts, patching, backups, and the security controls that keep you insurable.

What we handle for Burnaby businesses

The same flat, per-user service everywhere we work. No minimum team size, no long contract. A one-person business is a flat $199 a month, and pricing is $125 per user per month from two people up.

Managed IT and help desk. Devices, accounts, patching, backups, and a technician to call.
Microsoft 365 and Google Workspace. Set up properly, secured, and administered.
Security essentials. MFA, endpoint protection, encrypted backups, and cyber-insurance readiness.
Networking. Wi-Fi that reaches, plus guest and segmented networks.
Automation. The repetitive parts of your week, handled without you.
Data and reporting. Power BI dashboards built on the numbers you already have.

How this works in Burnaby

IT Help Desk and Support

Studios around Still Creek run shift work and overnight renders, which means a nine-to-five help desk misses the hours that hurt most. The industrial parks have the opposite shape: a small office bolted onto a shop or warehouse, where the person who needs help is rarely at a desk.

Detail on the it help desk and support page.

Cybersecurity and Cyber-Insurance Readiness

Studios and post houses hold client material under NDA, sometimes for projects that have not been announced. That raises the stakes on network separation and on who can reach which storage, well beyond what a typical office needs.

Detail on the cybersecurity and cyber-insurance readiness page.

Business Wi-Fi and Networking

If your team moves large files, Wi-Fi is only half the job. Studios near Still Creek usually need a proper wired backbone with wireless on top, because a hundred-gigabyte project file over shared Wi-Fi is how an afternoon disappears.

Detail on the business wi-fi and networking page.

Business Automation and AI

Studio work runs on review cycles: deliver, collect notes, revise, deliver again. The creative part cannot be automated and should not be. The chasing, versioning, and handover paperwork around it absolutely can be.

Detail on the business automation and ai page.

Power BI Dashboards and Business Reporting

Studios need to know project burn against budget while there is still time to do something about it. A monthly report tells you what already went wrong. A live dashboard tells you on the Wednesday you could still have fixed it.

Detail on the power bi dashboards and business reporting page.

Where we work in Burnaby

Metrotown and Edmonds
Brentwood and Willingdon Heights
Still Creek and the creative corridor
Lake City and Glenlyon business parks
Burnaby Heights and Capitol Hill

Film, animation, and game studios, professional services, labs and light manufacturing, distribution, clinics, and trades.

The Burnaby-specific part

Studio and post-production work near Still Creek moves enormous files, so storage, backup, and network segmentation matter more here than in a typical office. On the industrial side, the pattern is usually a small office attached to a warehouse or shop floor, where Wi-Fi has to reach places drywall never intended. Both are solvable. Both go badly when nobody plans them.

In short

A flat $199 Solo plan for one person, or $125 per user per month from two.
Same-day response, from a technician rather than a queue.
Month to month. No lock-in.
Serving Burnaby and the wider Lower Mainland.

Questions from Burnaby businesses

We move very large project files. Will cloud storage cope?

For most studio workflows yes, with the caveat that the bottleneck is usually the office connection rather than the platform. Worth measuring before committing. Some teams are better served by fast local storage that syncs selectively rather than everything living in the cloud.

Our office is attached to a warehouse. Should that be one network?

No. Office traffic and shop floor equipment belong on separate segments. It is a reliability decision as much as a security one, because it stops a device on the floor taking the office offline, and it keeps equipment that will never be patched away from anything sensitive.

Do you support render farms and studio-specific software?

We support the infrastructure underneath: storage, network, backup, accounts and devices. Specialist pipeline tools and render management are usually better handled by someone who lives in them, and we will say so rather than learn on your budget.