IT Support for Medical and Dental Clinics in Metro Vancouver
Managed IT for clinics, where an hour of downtime is a waiting room full of rescheduled patients.
Healthcare is the single largest vertical for managed IT, and the reason is simple. Clinics carry sensitive records, depend on software that has to work during clinic hours, and rarely have anyone on staff whose job is technology.
We cover the practice-management system, the imaging storage, the workstations in each operatory or exam room, the backups, and the privacy controls underneath all of it.
What usually needs fixing
Downtime is measured in patients, not minutes
If the practice-management system is unreachable at nine in the morning, the day does not recover. We monitor the systems that matter, keep spare paths in place, and answer same day when something breaks.
Patient records carry real obligations
Under BC's privacy legislation you are accountable for how patient information is stored, accessed, and disposed of. We set up access controls, encryption, and audit-friendly documentation, and we can tell you exactly where your data lives.
Imaging eats storage and backup windows
Digital radiography and scans grow fast and are painful to lose. We size storage properly, keep an offsite copy, and test that a restore actually works before you need it.
What you get
- Managed devices and help desk. Laptops, desktops, and phones set up, patched, and supported.
- Email and identity. Microsoft 365 or Google Workspace, administered and secured with MFA.
- Backups that get tested. Not just configured and forgotten.
- Cyber-insurance readiness. The controls insurers ask about, in place and documented.
- Automation. The repeating parts of your workflow, handled quietly in the background.
- Data and reporting. The numbers you need to run the place, in a dashboard rather than a spreadsheet.
Tools we work with
Dentrix, Tracker, Open Dental, Telus Health, MSP billing workflows, Microsoft 365, and clinical imaging systems.
In short
- A flat $199 Solo plan for one person, or $125 per user per month from two.
- Same-day response from a real person.
- Month to month, no lock-in.
- Serving health & dental clinics across Metro Vancouver and the Fraser Valley.
Other teams we work with
- Law firmsManaged IT for small firms and sole practitioners who cannot afford a confidentiality problem.
- Accounting & bookkeepingManaged IT for CPA firms and bookkeepers, built around the fact that your year has a cliff in it.
- Engineering & architectureManaged IT for studios where the files are enormous and the project record has to survive for years.
- Construction & tradesManaged IT for companies whose office is a truck, a trailer, and sometimes an actual office.
- StartupsOutsourced IT for funded teams that are growing faster than their processes.
Let’s make your tech boring. In the best way.
Get a free 30-minute check. We’ll tell you what’s solid, what’s risky, and what we’d automate first. No pitch. No obligation.