IT Help Desk and Support in Burnaby

Studios around Still Creek run shift work and overnight renders, which means a nine-to-five help desk misses the hours that hurt most. The industrial parks have the opposite shape: a small office bolted onto a shop or warehouse, where the person who needs help is rarely at a desk.

What is included

Device setup, management, patching, and encryption
Microsoft 365 or Google Workspace administration
Staff onboarding and offboarding
Monitored cloud backup, tested rather than assumed
Same-day response, from a person rather than a queue

Full detail on this service is on the it help desk and support page.

Where we work in Burnaby

Metrotown and Edmonds
Brentwood and Willingdon Heights
Still Creek and the creative corridor
Lake City and Glenlyon business parks
Burnaby Heights and Capitol Hill

Film, animation, and game studios, professional services, labs and light manufacturing, distribution, clinics, and trades.

The Burnaby-specific part

Studio and post-production work near Still Creek moves enormous files, so storage, backup, and network segmentation matter more here than in a typical office. On the industrial side, the pattern is usually a small office attached to a warehouse or shop floor, where Wi-Fi has to reach places drywall never intended. Both are solvable. Both go badly when nobody plans them.

For the wider picture of how we work across the city, see managed IT in Burnaby.

In short

IT Help Desk and Support for Burnaby businesses, starting at one user.
Day-to-day IT support for small teams: devices, accounts, patching, backups, and a real person who answers when something breaks.
A flat $199 Solo plan for one person, or $125 per user per month from two, month to month.

IT Help Desk and Support in Burnaby